澳门十大正规赌博娱乐平台 us at the forefront of innovation in customer service! We are thrilled to invite you to '2024: Unleashing the hero within your agents: Empowering Agents: Enhancing efficiency and customer satisfaction,' taking place at the prestigious Etihad Stadium - Mancunian Suite on June 4th, 2024.
Discover cutting-edge strategies, industry insights, and success stories that will revolutionise the way you empower your agents, optimise efficiency, and elevate customer satisfaction. Reserve your seat now and be a part of shaping the future of customer service excellence!
- Leading Innovation and Adaptability: Learn about the future of customer service with insights on Assisted Agents and where technology is heading. Explore visions of innovation, resilience, and adaptability in transforming customer experiences.
- Expert Panel Insights: Gain valuable insights from industry experts on UK market trends and strategies for Super Agent success. Discover how to optimise customer support through operational, 技术, and analytical insights, amidst the evolving landscape of agent work and AI integration.
- Case Study: Motability's Success Story: Delve into Motability's journey of enhancing agent capabilities through innovative 培训, technology integration, and strategic empowerment initiatives. Learn practical strategies for achieving exceptional customer service.
- Networking Opportunities: Engage with peers and industry professionals during lunch and networking sessions, fostering valuable connections and collaborations.
- Preparing for an AI Future: Understand the importance of adapting operations for an AI future and empowering your Super Agents to thrive in evolving environments.
- Workforce Engagement Management Deep Dive: Explore strategies for maximising agent potential through workforce engagement management. Topics include agent retention, 培训, 表演, 调度, gamification, and knowledge enhancement.
- Interactive Sessions and Q&A: Participate in interactive sessions, ask questions, and engage in discussions to deepen understanding and exchange ideas.
- Stadium Tour: A unique opportunity to explore the iconic Etihad Stadium.
With insights from industry leaders, practical case studies, and networking opportunities, this event promises to equip attendees with the knowledge and tools needed to empower their agents, enhance efficiency, and drive customer satisfaction in an ever-evolving landscape.
